Ask any jeweler and they can tell you a horror story when it comes to cleaning jewelry. Here at Hendrickson’s, we recommend getting your jewelry professionally cleaned 2 times a year, AT LEAST! Jewelry is a statement that we wear daily. Just like your clothes, hair and car, it needs to be cleaned.
Here is a story from a fellow jewelry store: A sweet lady came in because the chain on her favorite necklace broke and she wanted it fixed. Looking at the hollow heart-shaped pendant, the jeweler could see dirt and grime on it. In fact, they could even see clumps of hair inside the locket. The jeweler took the necklace in a paper towel so they would not touch it, confirmed it was not a memory locket, and started to sanitize it. The full process of the cleaning and sanitation took two days. They first cleaned it for 2 hours in their ultrasonic cleaner, trying to shake and separate all the dirt from the jewelry. After seeing that none of it had moved, they allowed it to soak for about 18 hours, then used a small metal rod to gently scrape and remove the gunk and hair from the locket. They continued to clean it for another day before they could properly repair any breaks, or replace stones that had fallen out years before.